Karamba is relatively new to the sports betting market and in particular not many horse racing punters will have even heard of the brand just yet.
They’ve made a decent start in all fairness with fair odds offered on a range of races and sports, though you will really have to know what you’re up against in terms of rollover requirements if taking on their bonuses. We’ll go through that as well as all the other positives and negatives in this review.
Karamba Sign Up Offer
Karamba’s main sign-up offer is essentially aimed towards their casino players and given its size it’s the one most people tend to want, not that you’d want it in the long term quite frankly!
On the face of it the bare details are fine; a 100% deposit match up to £100 and 20 free spins on day one, also 40 extra spins on day two plus another 40 extra spins on day three along with a special surprise. All that sounds great, but it’s where the good news ends unfortunately.
The minimum deposit is £10 which is fair, though of course you’d have to load £100 as a new customer to take full advantage of the offer. The real bad news is a shocking wagering requirement of 35 times your deposit amount which we find completely unfair on players, despite the language used on Karamba’s promotions page.
In this they say the wagering requirement is there in the interests of fair play, but fair play would be a wagering requirement of 5 x to 10 x. In this case, if you deposited the full £100 in order to get your maximum bonus, you’d need to have placed wagers totalling £3,500 before you are eligible to cash out any money into your bank and frankly this is unreasonable.
There is a sports betting sign-up bonus but it is far smaller. When you join up, simply deposit a minimum of £10, place a £10 bet at odds of 1/1 (2.0) or bigger and receive a free £10 bet on Karamba.
This is a rather small offering and once again makes sportsbook punters appear as second class citizens in comparison with casino players. The basic terms of this deal are fine but for such a simple bonus on the face of it, it comes with a page full of conditions we simply haven’t got room to list here so be on the lookout for any gremlins on Karamba’s promotions page before you sign up.
Karamba Ongoing Promotions
Karamba are a little light on current promotions but that’s more than forgivable for a firm very new to the sportsbook market.
Karamboost involves boosting your accumulators placed within the sportsbook with up to 77% extra on winnings advertised. Simply choose at least 4 pre-match selections at minimum odds of 1/2 (1.50) and have your winnings boosted if you score.
The maximum 77% comes on 15-folds, with bonuses coming on a sliding scale all the way up to that level from 4% for 4-folds and 7% for 5-folds etc.
The only other promo connected with sports right now is KaramGuess, an initiative involving members guessing correctly on a set of questions posed in order to win free bets.
While we understand its early days yet, we’d like to see some more tangible promos including best odds guaranteed and price boosts at least which, in theory, cost the firm nothing at first to start up and create interest.
Licensed both in the UK and in Malta, Karamba at the very least holds the appropriate certificates and this means they are trustworthy.
Karamba uses top class protection to ensure all members’ financial and personal data is kept safe, using GoDaddy Secure and a 128-bit SSL encryption. All in all, we’ve heard nothing too worrying about this firm as far as security goes which is definitely a positive.
Karamba Horse Betting Features
Karamba’s horse racing betting section is split into two; the UK & Ireland and International. The latter does not offer markets on a daily basis but does list ‘futures’ for major races in Dubai and the States for example with ante-post odds pretty much in line with all major firms.
The domestic section shows the top three in the market for the next three live races should you wish to place a quick bet on whatever is coming up, but below this there is the standard view showing all races by post time for ‘today’, ‘tomorrow’ and ‘future’.
A click into a specific race reveals a full enough betting schedule with options to bet outright (latest prices are given live), but also forecast, betting without the favourite, place only and a pro racecard.
The main racecard is detailed with silk colours, draw, recent form figures, weight, age, jockey and trainer all listed and on a line through the major players it would seem the odds are generally competitive across the board.
On clicking a selection your bet slip will show up on the right side of the screen giving you the chance to bet in singles or each-way, but watch out for the fact that a £10 stake will automatically be placed into your stake box. You can increase and decrease this using the + – signs but be aware you can delete the set amount and type in your own.
From here you can also choose to back your horse as a single or place it in a combo or system bet by adding more selections.
There is no access to the totepool within the Karamba sportsbook and no live streaming is available either. These are not absolute essentials for many racing punters but given that all the major firms have this at their disposal, its conveniences like this that set them apart from the pretenders.
Overall if we were to compare this to a bet365 or a Ladbrokes it would come up very short, but on the other hand judging the Karamba horse racing betting section simply from the point of view of the basic needs of a racing bettor and/or as a new entity then it scrubs up pretty well with enough information available and prices looking very fair.
One thing that would most certainly help things is a much better sports sign-up bonus that horse racing punters could take advantage of; a 100% matched deposit bonus of at least £50 would help this while price boosts and the industry standard best odds guaranteed would be a couple of very easy fixes to enable Karamba to attract new players.
Other Betting Markets
It’s almost a prerequisite that a sportsbook operating in the UK market has to have a very full schedule of sports available to bet on, and while within each one the number of markets could be improved in future, the overall list is good. Currently you can bet on:
American football, Aussie rules football, bandy, badminton, baseball, basketball, boxing, cricket, cycling, darts, eSports, football, floorball, Gaelic games, golf, greyhounds, handball, horse racing, ice hockey, MMA/UFC, motor netball, racing, rugby, snooker/pool, specials, speedway, surfing, table tennis, tennis, trotting, volleyball, water polo and winter sports.
That’s quite a comprehensive list and at a glance most odds and specials seem fair enough, though as we said earlier dome deeper markets in the more popular sports would be an advantage.
A typical top tennis match would have around 15 available markets to bet on for example while a Premier League football game has 139, meaning football punters are fully looked after while supporters of other sports are left wanting just a tad.
As with the horse racing betting section, we’d like to see more boosts and promos attached to sports betting to make punters feel more valued but other than that this is not a bad offering at all.
Mobile Betting Options & Apps
The Karamba app is a definite positive if for no other reason than the sports app being a separate entity from the casino app, meaning all you are left with is a fast-working specialist app showing only the information we want.
It is available to download on all smartphones and tablets, iOS and Android, and works just as well as the main desktop site and keeps the same theme and colour scheme.
Despite its claim of offering ‘crazy bonuses’, in actual fact all you’ll get here is the aforementioned £10 free bet for sportsbook gamblers. In-play betting is available on the app which is a plus and a full function is available, meaning there is no need for the desktop site at all if you are looking to bet on the go.
Likewise the mobile website, again a truncated version of the main site and in fact more so given that it heavily advertises its casino business and bonuses, though sport is of course available.
The advent of a deeper sports betting market, live streaming and bigger bonuses would help it stand out but as an early offering the app and mobile sites stands up pretty well.
Given the rather basic look of many parts of this sportsbook, we didn’t hold out too much hope for the banking section but it has been a pleasant surprise. We’ve seen larger firms than this offer far less in truth, so Karamba horse racing offers, fixed odds bets and specials can all be funded by a variety of methods, thus:
|Method||Deposit Time||Min Deposit||Max Deposit||Withdrawal Time||Min Withdrawal||Max Withdrawal|
|Visa/Maestro debit cards||Instant||£10||£10,000||6-8 days||£10||£10,000|
|Visa/MasterCard credit cards||Instant||£10||£10,000||6-8 days||£10||£10,000|
The only negative to the above are the potential payout times, though despite 6-8 banking days being listed for some payment methods returns will often come through much quicker. Where information is missing for your chosen banking method, we recommend you contact the firm in one of the ways listed below to iron this out.
Although some things are lacking with this sportsbook, customer service remains at the forefront of Karamba’s collective mind and that shows when you get in touch in our experience.
The customer support team is available 24 hours a day, 7 days a week with our favourite live chat method being available. This means queries are answered, in writing, very quickly and always by knowledgeable staff members.
When talking to the customer care team you’ll find them polite and courteous so by all means check out the relevant telephone number for your territory, though you can also email the team at email@example.com with most emails answered within a couple of hours though on occasion it could take a day.
This area is definitely a strength of Karamba’s and you will not find yourself disappointed having brought up a genuine complaint or question, so always get in touch before you sign-up if you have any doubts about bonuses or payment methods – they’ll be glad to help.
Karamba Company Details
Karamba has only been on the go since 2005 but has shown rapid growth, particularly within the casino niche. They are licensed in Malta but are also fully approved by the UK Gambling Commission which is important to us as without this accreditation you will not be covered during any disputes.
Karamba has now firmly set their sights on the sportsbook market and the horse racing sector but to achieve what they are looking to do they will need to offer better bonuses as well as perhaps some live streaming of domestic racing action.
Karamba Bottom Line
It’s fair to say that, while we appreciate its early days for this firm within this niche, things are a little hit and miss right now for Karamba within the sports betting market.
Customer care is very good and we can’t recommend them highly enough based on that one element, while the banking options for a firm of this size are good.
There are plenty of sports available to bet on and the detail given within the horse racing section is OK, but unless the margins are superb (which they aren’t, they are just fair) then the firm simply must begin to offer better bonuses and specials with a much fairer wagering requirement.