MansionBet is part of an overall online gambling organisation, Mansion (Gibraltar) Limited which owns and operates not only the sportsbook but also various casino and poker websites. They have been on the go since 2003 and are looking to use their experience as a good foundation to become one of the bigger sportsbooks around.
They do have plenty to focus on over the next year or so as we’ll discover here, starting with quite a low sign-up offer for new customers in comparison with most of the market leaders.
MansionBet Sign Up Offer
At £50 in value, MansionBet’s sign-up offer doesn’t look too strong anyway but a look at it in more detail reveals it to be even weaker that first thought, an unfortunate negative side of their overall profile thus far.
The welcome offer involves new players getting 50% extra on their first deposit, to the max of £50, which all in all puts them way behind the market leaders on such deals.
At 50% rather than 100% and £50 rather than the £100 – £300 available elsewhere, this deal comes out pretty low in all honesty and it’s something they could easily address given that, per customer and/or per household, they only have to offer this out once.
To claim the deal in full you’ll need to be ready to deposit £100, a tad high for a lot of new punters, and make sure you note the current promo code before depositing as this deal will not be offered automatically.
While we’d like to see the bonus cash amount grow, we’d at least be happier if the bonus was a 100% matched offer for now which would be much fairer to new bettors within the horse racing and sports arena.
MansionBet Ongoing Promotions
Although more are sure to be added in time, MansionBet’s current promotions offering is really thin and will not be the final thing that sways punters to sign up rather than go to one of the market leaders, the likes of bet365, Ladbrokes and Paddy Power Betfair all being heavy on promos for present players.
The only permanent promotion for horse racing punters is Mansion’s Faller Insurance, involving punters getting back up to £25 if their horse should fall, unseat or be brought down in selected races only.
A good time to fix this would be in the run-up to Cheltenham, Royal Ascot or the Goodwood Festival with both new and seasoned racing players looking to punt heavily across 4-5 days of action.
Football backers who love an accumulator are the only other group looked after in terms of ongoing promotions, the AccaBoost giving players a profit boost on 5-folds and above and the AccaClub being a society in effect that you can join to receive a £10 free bet every week.
Some specials come on during selected tournaments, such as the Australian Open tennis with a £5 free bet offered every day, but more needs to be done long term to keep regular players interested.
Not that they don’t deserve credit at all, but the very least we’d expect within this market is that the brand is fully licensed with the UK Gambling Commission and that their encryption is up to date and on this score, there is no failure from MansionBet.
MansionBet employs Thwate SSL to provide their SSL certificate, keeping all of your personal and financial data very well secure and not susceptible to fraud or tampering.
The team at MansionBet reviews their protocols on a regular basis and as yet, nothing has slipped through the net to give us any concern so this is not an area you should be at all worried about on all known evidence.
MansionBet Horse Betting Features
Within the horse racing section of the MansionBet site you’ll see two main options; ‘UK & Ireland’ and ‘International’. The latter named is quite light but does feature big races coming up from the likes of Australia, France and North America.
Odds on the international markets seem fair and if anything they appear to replicate the local odds, not giving too much credence to European runners in big American races for example which is a positive.
Within the domestic tab the top three in the market come up for the next three races due off, though a more detailed look at all odds is listed course by course below for the current day, the next day and some major future races too.
The basic card for each race features runner’s names, jockeys, trainers, draw and basic form which is a reasonable effort. Recent and current odds are displayed though it’ll be up to you as a punter to decide whether or not to take them given that no best odds guaranteed are offered at Mansion.
You can bet on the forecast and tricast markets too but that’s about as exotic as it gets; there are no insurance bets or specials and no access to the placepot, jackpot and quadpot markets either.
Live streaming is not offered which is a shame so all in all the horse racing betting markets at MansionBet are very basic, the saving grace being that margins aren’t bad and prices remain fair across the board.
To improve this at not too much cost, Mansion could add Best Odds Guaranteed and free bets for backing winners above a certain price on live TV races which is fairly standard within the game these days before eventually adding live streaming to the platform.
Other Betting Markets
MansionBet’s sports markets are nice and varied with spreads, moneyline bets, over/unders, win/draw/lose and many, many other things offered across a range of sports including while they are in-play.
Prices remained good on all the sports and events we checked with a full list of those available to bet on being:
American football, Australian rules football, bandy, badminton, baseball, basketball, bowls, boxing, cricket, cycling, darts, eSports, football, futsal, Gaelic sports, golf, greyhounds, handball, horse racing, ice hockey, MMA & UFC, motor racing, netball, rugby, snooker & pool, specials, speedway, surfing, table tennis, tennis, virtual sports, volleyball, water polo and winter sports.
Overall, while the platform itself isn’t massively exciting given the lack of promotions offered to keep things interesting, we cannot argue with the quantity of markets available across a wide spectrum of events.
One feature that does exist is the cash out, meaning you can either lock-in a profit if your betting is going well or cut your losses somewhat if your team is losing by getting out of the bet while it is still in-play and taking whatever amount is offered.
Mobile Betting Options & Apps
The MansionBet mobile sites are available without download on any iOS or Android device and as expected are simply a smaller, more user-friendly version of the main desktop site.
All opening offers, promotions, in-play bets, cash-outs and banking functions can be reached on the mobile site and in retaining the largely black colour scheme it appears slick and professional always. Nothing appears slow or cumbersome in its functionality and all things considered the MansionBet mobile site is a good effort.
Likewise the app, downloadable from Google Play and the App Store for all smartphones and tablets which is handy for those who want to launch MansionBet with one tap for betting on the move.
As before with the mobile website, all markets, promotions and specials are made available along with a full banking facility. If preferred, you’ll never need to see Mansion’s main site as you can sign up and claim the same 50% matched deposit bonus up to £50 by downloading the app and signing up directly from there.
This is an area of some concern for us. MansionBet may be relatively new to the sportsbook and especially the horse racing betting scene but having been running very successful online casinos for more than 15 years we expected a very full and varied banking system.
This is not the case unfortunately with only the below made possible for now:
|Method||Deposit Time||Min Deposit||Max Deposit||Withdrawal Time||Min Withdrawal||Max Withdrawal|
|Visa/Maestro debit cards||Instant||£10||£5,000||1-5 days||£10||£5,000|
|Visa/MasterCard credit cards||Instant||£10||£5,000||1-5 days||£10||£5,000|
In other words, only major credit and debit cards are acceptable forms of payment method to MansionBet right now, cutting out those who use eWallets such as Neteller, Skrill and PayPal for example.
The minimums and maximums are very narrow too; £10 minimum deposit rather than £5 genuinely alienates some of the smaller players, while at a max £5,000 they are not aiming for the really big players either given that the standard Visa/MasterCard upper limit with other firms is £20,000 – £37,500.
As an overall entity, Mansion are not new to the industry and so as well as an all singing, all dancing banking facility we expected at the very least a 24/7 customer support system but again we are left wanting.
Mansion’s Customer Support Agent’s are available only between 9AM and 11PM to UK punters via live chat or over the phone on 0800 279 2688. While it’s true that their agents are very friendly, resourceful, knowledgeable and willing to answer calls very quickly, none of this means anything when your query or concern is urgent and outside of their working hours.
It appears that although our favoured, reliable method of getting in touch is available in the form of the live chat system, this only appears to be accessible to those who’ve already signed up and have an account at hand which is a shame. Often we’d point punters to this before signing up so that they can iron out any issues before parting with their cash.
Outside of hours you can email the firm at email@example.com but it will be anywhere between a couple of hours and a day or so before you get a response, albeit usually a good and detailed one.
This is an area we feel MansionBet needs to address rather quickly as, while there is a cost implication to having staff available 24 hours a day, 7 days a week and we understand that, the gambling world even within sports is becoming a worldwide, multi-timezone game and so the service from your bookmaker absolutely has to reflect this.
MansionBet Company Details
A group of private investors founded Mansion back in ’03 and launched their first online casino, MansionCasino.com, the following year.
Having quickly risen through the ranks within the industry, Mansion jumped into bed with TV firm Fox to produce the Poker Dome Challenge series across 26 episodes, something that earned them an Emmy Award and made them quickly a household name.
By 2006 Mansion had its foot firmly in the door of the UK sports market and began to sponsor Premier League football outfit Tottenham Hotspur before in ’07 they acquired the successful Casino.com, transferring the domain from a marketing based site into a fully functioning gaming platform.
Growth carried on and after spending millions on successful TV ads for its casino brands, Mansion expanded its football sponsorship to include Bournemouth and Crystal Palace.
After a very good grounding within the online casino and poker markets, Mansion are looking to grow their sportsbook with more promotions and race sponsorship planned for the near future.
MansionBet Bottom Line
Don’t get us wrong here, we fully appreciate that relatively new sportsbooks and those whose expertise has come from the casino angle will take time to get things right, but as an official partner of AFC Bournemouth and having sponsored two other Premier League teams we’d have thought Mansion would have had their act together in this arena but there are some negatives.
Customer service is not available 24/7, banking facilities are very basic and there is a low opening offer and very little in the way of ongoing promotions to keep active players motivated.
With all of that in mind it’s very hard to specifically recommend MansionBet for sports betting and particularly for horse racing betting, but at least one fundamental has been taken care of and that is the fact that prices are kept fair for all meetings.